1.1 Through the MYCO Site, the MYCO App and the Services, and subject to your consent, MYCO collects information about identifiable individuals (the “Personal Information”) relating to use of the MYCO Site and the Services by Users. Personal Information includes: (i) information you provide about yourself when registering for and/or purchasing our Services (e.g. name, email, address, user ID and password, and payment information (collectively, the “Registration Information”); (ii) information regarding your Biomarker Information that we generate from your samples and other information (including Genome, Proteome, Metabolome, Exposome, Microbiome and Phenome; the “Biomarker Profile”) and other test results (whether Biomarker-related or not), generated or supplied by MYCO or by its contractors, whether through processing of your saliva, blood, urine and fecal matter or any other means of analyzing your samples, as well as any other test results that we generate from testing or analyzing your samples in the course of providing the Services to you (collectively, the “Biomarker Information”); and (iii) information about yourself that you enter into surveys, forms, or features while signed into your MYCO account (including via the “About Me: Phenomic Profile” section or another section of the MYCO Health Intelligence Platform), including what you reported concerning your disease conditions, other health-related information, personal traits, ethnicity, family history, and other information that you enter into surveys, forms, or features while signed in to your MYCO account, and any other information about yourself (other than the foregoing information) that you supply to us in one form or another, as well as any third party generated results or information about yourself that you supply to us, that you have a third party supply to us or that you approve MYCO requesting and obtaining from a third party that you identify for us (collectively, the “Self-Reported Information”).
1.2 Personal Information does not include de-identified versions of the Personal Information, including versions of the Biomarker Information and Biomarker Profile with your identity removed, versions of any other data generated from samples with your identity removed, and versions of any information that MYCO is provided about you (other than identifying information such as your name and contact information, and the Registration Information) with your identity removed; for avoidance of any doubt, information about you is de-identified (your identity is removed) when personal identifiers about you are removed from the applicable information, excluding genetics and other Biomarker Information which will remain as part of the de-identified information.
1.4 You may view your Personal Information on file with MYCO, and may request that corrections be made to your Personal Information on file with MYCO. Any requests to view your Personal Information on file with MYCO or to make corrections to your Personal Information on file with MYCO can be directed to MYCO’s privacy officer at Suite 307, 788 Beatty Street, Vancouver (the “Privacy Officer”).
MYCO may also use de-identified versions of your Biomarker Information and any other data generated from your samples and any information that MYCO is provided about you (collectively, the “De-Identified Information”) to: (i) conduct scientific and commercial research and development with the purpose of advancing personal care in human performance and health and improving and furthering the products and services we provide; (ii) conduct surveys and/or research relating to the opinion of customers and potential customers with respect to the Services or of potential new Services that may be offered in the future; (iii) publish or have published observations, analyses, data and/or results in scientific journals or other publications; (iv) advance and implement our commercial business and engage in commercial activity to further our business, including through enhancement and expansion of our Services, systems, software, databases, products and offerings; (v) engage in research and development that result in the development of commercial products or services; (vi) the same extent as provided for Personal Information in the paragraph immediately above; and (vii) conduct data analysis in connection with any of the foregoing activities. Any Personal Information used for scientific or commercial purposes, including with third parties, will be de-identified (i.e. it will be De-Identified Information), meaning your personal identifiers about you such as your name, contact information, and your physician’s identity will be removed (excluding genetic information and other biomarker information, which will remain as part of the de-identified information).
4.1 Your express, written consent is obtained, through the Consent Form, to collect, use or disclose Personal Information when you sign up with MYCO, for the purposes of availing MYCO’s Services. Implied consent is obtained in circumstances where a customer relationship already exists, express consent has previously been given, or the purpose of using the personal information is reasonably apparent to you. You can change your consent preferences at any time by contacting MYCO’s designated Privacy Officer at the address referred to in section 1.4 above.
5.1 We may receive and store certain types of computer information whenever you interact with the MYCO Site or the Services. Examples of the information that we may automatically receive and store may include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; and the full Uniform Resource Locators (URL) click stream to, through, and from our MYCO Site, including date and time information relating to your visits.
5.2 Such automatically gathered information may be used by MYCO for the operation of the Services provided to you via the MYCO Site or otherwise, to maintain the quality of the Services provided through the MYCO Site or otherwise, and to provide MYCO with general statistics relating to use of the Services and/or MYCO Site. We may use IP addresses to analyze trends, administer the site, and track user’s movement, to determine what Services are the most popular, advertise, and gather broad demographic information for aggregate use. Although we do receive IP addresses, we do not use them to identify you personally or disclose them to others.
6.1 MYCO secures your Personal Information from unauthorized access, use and disclosure by third parties. We use a variety of physical, electronic, and managerial procedures in order to protect the Personal Information that we collect. This includes maintaining computer equipment, networks, programs, and documentation to a high standard and restricting access to equipment and information to appropriate staff. The MYCO database holding personal health information was developed according to the principles of Privacy by Design and has advanced features for privacy, security, and governance. Sophisticated controls for data de-identification and audit logging for compliance reporting are employed. MYCO’s database security is aligned with the Personal Information Protection and Electronic Documents Act, SC 2000, c 5 (PIPEDA), the Freedom of Information and Protection of Privacy Act, RSBC 1996, c 165 (FIPPA), the E-Health (Personal Health Information Access and Protection of Privacy) Act, SBC 2008, c 38, the Personal Health Information Protection Act, 2004, SO 2004, c 3, Sch A (PHIPA), the Personal Information Protection Act, SBC 2003, c 63 (PIPA) and the Health Insurance Portability and Accountability Act (HIPAA, US) requirements, and information is hosted in locked cabinets in a secure data centre. All of our Third Party Service Providers and Research Partners are required under their contracts with us to use commercially reasonable efforts to maintain your confidentiality and may not use your information for any unauthorized purpose. We review our procedures and security measures regularly to ensure that they are properly administered and remain effective and appropriate for the sensitivity of the information.
6.2 There are always risks associated with providing Personal Information and sensitive data, whether in person, by phone, mobile, or tablet device, via the Internet or via other technologies. You acknowledge that the transmission of information and data over the Internet is inherently insecure, and there are no security systems that are completely safe or fool-proof against hacking or tampering. MYCO endeavours to take commercially reasonable precautions to prevent and minimize such risks in connection with your Personal Information, but MYCO offers no (and hereby expressly disclaims any) guarantee, representation, warranty, or covenant of any kind with respect to securing your Personal Information from unauthorized access, use and disclosure by third parties.
6.3 You are solely responsible for controlling access to your accounts associated with the MYCO Site and/or the Services, and maintaining the confidentiality and security of your accounts and related password information.
7.1 The MYCO Site may include hyperlinks to, and details of, third party web sites or Internet resources. MYCO does not endorse, approve of, verify, attest to, or offer any representation or warranty with respect to, the accuracy of the content of such web sites that are linked. If you decide to leave the MYCO Site and access these third-party sites, you do so at your own risk.
7.2 When you click on one of these links, you are contacting another web site or Internet resource that may collect information about you including Personal Information, voluntarily or through cookies. The privacy policies of such third parties may not mirror those of MYCO. MYCO has no control over other web sites or Internet resources or their policies regarding the collection, use and disclosure of your Personal Information, and MYCO accepts no responsibility or liability for the privacy practices of third parties, including any unauthorized collection, use or disclosure of your Personal Information through third party web sites or Internet resources. Use of these web sites is at your own risk.
10.1 For further information on MYCO’s organizational privacy policies, or to view and/or request that corrections be made for your Personal Information on file with MYCO, please use our contact form or contact:
Chief Privacy Officer
Suite 307, 788 Beatty Street
Vancouver, BC, Canada
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